Privacy Policy

SafeKept Ltd – safekept.co.uk

Version 1.0 – March 2026

Introduction

This Privacy Policy describes how SafeKept Ltd ("SafeKept", "we", "us", or "our") collects, uses, stores, protects, and shares your personal information when you use our Services, including when you:

  • Visit our website at https://safekept.co.uk or any website of ours that links to this Privacy Policy.
  • Download and use our mobile application (SafeKept) or any other application of ours that links to this Privacy Policy.
  • Use our digital estate management and bereavement notification platform.
  • Engage with us in other related ways, including any marketing or events.

Questions or concerns? Contact us at legal@safekept.co.uk.

Summary of Key Points

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us.
  • Do we process any sensitive personal information? We may process sensitive personal information including financial data, government identifiers, health data where contained in estate documents, and cryptocurrency wallet credentials.
  • Do we collect information from third parties? We may collect limited information from partner organisations who refer clients to us.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • With whom do we share personal information? We share information only in specific situations – with institutions you instruct us to notify, with carefully selected service providers under Data Processing Agreements, and with regulatory authorities where required by law. We never sell your personal data.
  • How do we keep your information safe? We use AES-256-GCM application-layer encryption for all vault data, TLS encryption for all data in transit, bcrypt password hashing, and row-level database security policies.

What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services. This may include:

  • Names, phone numbers, email addresses, mailing addresses
  • Financial account numbers, sort codes, and IBANs
  • Insurance policy details and pension scheme information
  • Death certificate details and reference numbers
  • Uploaded documents including wills, identity documents, and financial certificates

How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures:

  • AES-256-GCM application-layer encryption for all sensitive vault data before it reaches our database.
  • TLS 1.2 or higher (HTTPS) for all data in transit.
  • Bcrypt password hashing – passwords are never stored in plain text.
  • JWT authentication with refresh token rotation for user sessions.
  • Row-level database security policies ensuring users can only access their own data.

What Are Your Privacy Rights?

In the UK and EEA, you have certain rights under applicable data protection laws:

  • Right of access: the right to request access to and obtain a copy of your personal information.
  • Right to rectification: the right to request that we correct inaccurate or incomplete personal data.
  • Right to erasure: the right to request deletion of your personal data in certain circumstances.
  • Right to restrict processing: the right to request that we suspend our use of your personal data.
  • Right to data portability: the right to receive your personal data in a structured, commonly used, and machine-readable format.

You can make such a request by contacting us at legal@safekept.co.uk.

How Can You Contact Us?

If you have questions or comments about this notice, you may contact us at: